John-Jackson Almond and jjalmond.com and trading as a sole trader) offering coaching, counselling and therapy “Services” using the modality of Transactional Analysis. Has the following terms and conditions for all who use the Services provided.

Appointments

• We are agreeing to meet weekly, on-line, for a minimum period of 6 weeks.

• We will not meet during any pre-communicated periods of holiday or absence.

Duration of Appointment

• Appointments are 50 minutes in length.

• If you arrive late to an appointment the appointments will end at the planned end time and you will have a shorter appointment.

Fees

• Appointment fees are payable in advance of an appointment. Fees are £55.00 per appointment.

• If payment has not been received prior to an appointment the appointment will not be able to take place.

Paying Online

• Payment can be made via this link (using Stripe as a payment provider).

Paying via BACS

• Payment can be made by BACS transfer to:

Name:  John Jackson Almond
Bank: Starling Bank Plc
Address:  1 Duval Square, London, E1 6PW
Sort Code:  60-83-71
Account:  05452219
IBAN:  GB04SRLG60837105452219
SWIFT:  SRLGGB2L

Cancellation

• A cancellation fee equal to the fee for an appointment may in some circumstances be chargeable.

• Appointments can be changed, or cancelled, with a minimum of 48 hours notice without incurring a cancellation fee.

• If I ever need to cancel I will endeavour to find a suitable alternative appointment or offer a full refund if payment has already been made.

Ending Our Therapy

• Therapy can be ended at any time.

• When it is time for therapy to come to an end it is important, where possible, that the ending is phased over at least 2 appointments after the discussion of coming to an end takes place.

• Endings can be instigated by you the client, myself the therapist or jointly as a natural progression of our work together.

Contact between Appointments

• Our time together will be limited to inside our appointments, and our clinical content will not be discussed via e-mail, text, or any other communication methods between appointments.

• Contact between appointments should be limited to general administration such as arranging appointments and payments.  Any other contact between appointments will not be acknowledged and should be discussed at the next appointment.

Clinical Will

• Should my practice need to be managed by an executor/representative in the event of my death or incapacitation, a Clinical Will is in place.  A representative will contact you to ask if you would like to continue therapy with another therapist.

Attending Appointments

• Clients must present for a appointment in a sober state and must not be under the influence of recreational drugs or alcohol.  This is to ensure that both client and therapist can use the appointment to the very best of our ability.

Notes

• Any notes that are taken are stored electronically in a secure and password protected system.

• My practice is registered with the Information Commissioners Office; and I am the designated Data Protection Officer (Registration number ZB874224).

Ethics

• I am bound by the code of ethics as published by UKATA (Student), NCPS (Member NCS22-00993) and UKCP (Member: 2011190963).

https://www.uka4ta.co.uk/policies/code-of-ethics-and-professional-practice

https://ncps.com/about-us/code-of-ethics

https://www.psychotherapy.org.uk/media/bkjdm33f/ukcp-code-of-ethics-and-professional-practice-2019.pdf

• I am an Advanced Transactional Analysis Trainee at the Berne Institute.

Recording

• Appointments may be recorded, with your consent, for the purposes of receiving professional supervision for my on-going learning and professional career development.

• A separate consent form will be used for this.

Confidentiality

Our psychotherapeutic relationship is confidential except in the following circumstances:

• Your safety or safety of others is at risk

• Discussing the work with my professional and academic supervisors.  Supervisors are also bound by confidentiality. When receiving Supervision all clients are referred to by first name only.

• In line with the above reference to a Clinical Will, if I am unable to practice due to accident or sudden incapacity a qualified colleague will contact you and enquire about your wish for further therapy.
• If I am compelled by a court of law to disclose notes/information about our therapy.

• Non-payment of fees resulting in legal action being taken against you.

• Where the law requires disclosure, for example in cases of suspected money laundering and terrorism.

• At your request that you would like me to breach confidentiality.

• This is not an exhaustive list and other situations may arise where confidentiality must be excepted.

Location

• Due to the range of my travel for work related matters I may be in different, but private, locations for our appointments.

Law

• This Agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by, and construed in accordance with, the law of England and Wales. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation.